산업부문별 인적자원개발지원 시스템 구축: 금융 산업과 디자인 산업을 중심으로

Abstract

본 연구에서는 우리나라 인적자원개발에서의 산업별 접근의 확대, 보다 구체적으로 서비스 분야 산업별 협의체의 기초를 확보하는 차원에서 서비스 산업의 특정 세부 업종을 대상으로 산업별 인적자원개발 전략을 모색하게 된다. 이 경우 서비스 산업 전체의 다양성을 고려할 때 서비스 산업 전체를 대상으로 하기보다는, 지식기반산업으로서의 특성을 공유하며, 산업적 중요성도 상대적으로 큰 비즈니스 관련 서비스 분야를 우선 선정하였다. 그 중에서도 본 연구에서는 비즈니스 관련 서비스 중, 디자인 산업과 금융 산업에 집중하여 이들 산업에서의 인적자원개발 전략을 모색하기로 한다. 디자인과 금융은 비즈니스 관련 서비스 내에서도 국민경제에서의 전략적 중요성이 높게 평가되고 있으며(KDI, 2006), 각각 중소기업/횡단적 노동시장 위주(디자인), 대기업/내부노동시장 위주(금융)의 차별화된 특성을 갖고 있다. 따라서 상호 대조적 특성을 갖는 이들 두 산업에서의 산업별 인적자원개발 접근을 검토함으로써, 이들 산업에서의 인적자원개발 전략을 구체화할 뿐만 아니라, 향후 서비스 산업에서의 산업별 접근 방향을 모색하는 데에도 기여할 것으로 기대된다.

1. Background of research and macro-economic situation of the financial and design industry A. Background of research Nowadays it is well known that competitiveness of the service industry is a critical factor for enhancing the global competitiveness of the Korean economy. Therefore, a systematic human resource development(HRD) policy that meets the specific characteristics of the service industry is of critical importance. The service industry consists of different sub-industries, and is as affected by the rapid changes in technology and market as the manufacturing industry. Thus, it is important to develop HRD policies that suit each sub-industries' needs. There is a urgent need to transform the government-driven, and manufacturing industry-skewed HRD system into one that promotes active participation of the private sector and approaches each sub-industry singly. This study analyzes and considers HRD strategies for the financial industry and design industry as the key sub-industries that enhance competitiveness within the service industry. B. Macro-economic situation of the financial and design industry Financial industry and design industry are very different in terms of labor market characteristics and industrial structure. Therefore, the direction and strategies for HRD should be distinct. Structurally, the two industries are similar in that both are knowledge-based service industries, and are strategic industries with great forward and backward linkage effect. But there are also differences. The financial industry is experiencing fierce global competition, and is in the midst of a domestic M&A wave. On the other hand, the design industry is divided into two types, small & medium sized designing firms(called 'design production') and 'design teams' within large firms. The workforce in these two service industries are relatively young and highly educated, and are composed of a higher ratio of female workers compared to those of the manufacturing industry or the rest of the service industry. In terms of employment and wage level, the financial industry's internal labor market is developed with priority given to male-permanent workers. Meanwhile, the design industry has a relatively high turnover rate. ...