직업능력개발계좌제 개선방안 : 품질관리를 중심으로

Abstract

2008년부터 시작된 직업능력개발계좌제의 당초 정책목표를 달성하면서 제도를 안착시키기 위해서는 직업능력개발계좌제를 둘러싼 각종 문제점들에 대한 개선이 지속적으로 이루어져야 할 필요가 있다. 이 연구에서는 지금까지의 직업능력개발계좌제 추진과정에서 나타나고 있는 현황들을 살펴보면서, 향후 전반적인 개선방향들을 제시하고자 한다. 정부의 훈련품질 제고 관련 주요 정책수단인 적합훈련과정의 심사 및 개설 현황에 대한 분석, 기존의 훈련기관 평가현황 분석, 외국의 훈련품질 제고 관련 사례 분석을 중심으로 계좌제의 성공을 좌우하게 되는 직업훈련의 품질개선을 위한 정책방안을 중점적으로 제시하고자 한다. ○ 주요내용 - 훈련참여 및 수료, 취업 등 직업능력개발계좌제의 추진현황 분석 - 자기부담률 조정에 따른 훈련수요의 변화 및 훈련참여자 의사 분석 - 훈련과정 심사 및 훈련기관 평가 사례 분석 - 외국 바우처제도의 품질관리 사례 분석 - 개선 방안

Skills development accounts, which are used in a voucher-based training program, represented 71 percent of the total budget for training the unemployed in 2010, and will supposedly represent the whole training budget in 2011. This research examines the current conditions in the promotion of skills development accounts, and suggests future improvements. The research details and methods are as follows. First, the current status and performance were identified through an analysis of statistical data released by the Ministry of Employment and Labor, and HRD-Net data. Second, case studies for Germany and the U.S. were conducted with regard to the evaluation of training courses and the assessment of training institutions. Third, professional conferences were held, in which officials of the Ministry of Employment and Labor, and Job Centers, experts, and training institutions participated. Fourth, interviews with those involved in training institutions were conducted to identify the problems related to the quality of training. Based on the analysis, suggestions for future improvements were made as follows, beginning with the aspect of the trainees. First, raising the level of expenses borne by trainees who participate in training provided by training institutions to which the government has given poor ratings can be a mechanism to improve the quality of vocational training services. Second, a possible alternative to facilitate trainee awareness that the skills development account is their right is to impose a lifetime ceiling on training cost as is done in the U.S., rather than supporting training without limitation as in the current system. Third, though a trainee selection system is being prepared, such as reinforcing Commission for Account Issuance, further strengthening of standards for skills development account issuance is required to select trainees aiming at employment. It is also necessary to operate skills development accounts as a program not for all unemployed, but for the long-term unemployed for 3～6 months after registering for employment, or to selectively operate the system targeting those who are not employed. Fourth, it is known many participants pursue a kind of ‘training shopping’, and some of these participants do not complete the training. Therefore, it may be necessary to reduce the limit cost of skills development accounts and restrict training courses. ...